Jorum Support
Need help? Contact our helpdesk directly on 0131 650 3302. Alternatively please e-mail us anytime at support@jorum.ac.uk.
Support Guides
As you probably know by now Jorum has two strands, Jorum User and Jorum Contributor. To make things simple we have set up two separate sections tailored to each type of account. Both sections provide access to important support guides such as: Training Materials, FAQs, Institutional Support, Technical Information, Fact Sheets and Best Practice Guides.
User Guides
Contributor Guides
If you encounter problems using the Jorum service you may want to take a look at our FAQ section to see if another user has had the same problem or raised the same issue.
Send us your feedback
We are always pleased to here from our members so if you have any comments on what you would like to see from Jorum please let us know in the feedback form

